Frequently Asked Questions

  • It's very easy. Once you decide to go with us, we will send you the reservation paperwork to fill out. Once you have it filled out, send it, along with a reservation deposit of $200 to us, and once processed, will guarantee your reservation.

  • There are three ways you can pay us, by check, credit card or cash. Here are the guidelines: if you're using a check, we require payment in full 30 days prior to the date of your event. If you're using a credit card, there is a 5% processing fee that is added onto your bill. If you're paying by cash you will need to be paid in full prior to us leaving for your trip.

  • Yes you may bring your own alcohol. Depending on which vehicle you have chosen, you may use the onboard coolers or request one of ours. We have guidelines in our contract about glass containers. It is recommended that you read them prior to purchasing any alcohol.

  • Yes, all of our vehicles are equipped with Bluetooth hookup, so any Bluetooth compatible device may be used to play your music.

  • The only extra fees we typically charge is the 18% driver gratuity. Any overnight trips will have their own fees relating to drives rooms, meals, and other expenses. Those will be determined and included in your final price. We have no hidden fees, you will be made aware of your total cost prior to booking.

  • We do offer discounts for multiple vehicle rentals, or multiple night rentals. The exact discount is determined based on your needs and the nature of the job we will be doing for you. We also offer discounts for military, fire professionals, and police.

  • We believe any customer who is willing to follow our rules of conduct and abide by the terms of our contract is entitled to our services. Any customer who books with us is entitled to respect, superior customer service, and the ability to have a positive experience with us.

  • There are very good reasons why we do not split our time. Most companies who do split their time will double book. What that means is they are doing your job and another job at the same time. They will drop your group off, try to make it to the next group, and do the job for them. Then they will try to make it back to you. Any problems are compounded and affect both groups. This creates a situation which prevents us from providing the level of service we believe our customers deserve. For that reason, we dedicate our time solely to one customer.

  • Yes, our shuttle bus can accommodate wheelchairs. It is equipped with a wheelchair lift. Any driver who would be assigned to you has been trained in the proper use of a wheelchair left, and how to secure the passenger safely in the bus.